Customer Center
Customer Center Overview
Manage your hosted applications, billing, backups and extensions from a single secure portal.
One portal
Centralize access to your SaaS services
Login & access
Sign in with your customer number and password, reset credentials if needed, and keep a browser bookmark for quick access.
Open login pageBackups
Review the status of daily backups for every product, decrypt the latest archive, and download it directly from the dashboard.
Manage backupsDomain aliases
Connect your own domains or subdomains, upload TLS certificates, and keep your hosted apps running under your brand.
Configure domainsRedmine Plugins
Add, remove, and manage Redmine plugins from Customer Center without manual server tasks.
Plugin ManagementPlugins & automation
Install, configure or remove Redmine/helpdesk plugins, manage automation rules, and keep your workflows tidy.
- Plugin installer with a button to activate or deactivate extensions.
- Automation controls for recurring tasks, reminders, and exports.
- One-click access to repository and service logs.
Security & compliance
Monitor access, check backups, verify certificates and stay GDPR-aligned while managing a growing SaaS estate.
Need other resources?
Browse our FAQs, online tools, and documentation to get the most out of the Customer Center.
Visit FAQ & toolsNeed more hosting help?
Read the Redmine and SVN Hosting FAQs
Find answers about setup, access, backups, and managed hosting details for both platforms.