Does the trial automatically become a paid subscription?
Yes. Every paid Redmine Hosting package starts with a free 7-day trial. Unless cancelled before the trial ends, the service automatically continues as a paid subscription.
Managed Redmine Hosting
FAQ for Redmine Hosting
Fast answers on repository access, backups, plugins and email integrations, curated from real customer questions.
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- Does the trial automatically become a paid subscription?
- Where is Redmine hosted?
- Why use Redmine as a hosted solution?
- Can I install Redmine plugins?
- Can Redmine create and update tickets by email?
- Does Redmine support SVN and Git?
- Can SaaS-Secure migrate my existing Redmine?
- Can SaaS-Secure migrate from TRAC to Redmine?
- Is the free plan suitable for productive teams?
- Can I download a backup of my Redmine data?
- How secure is my Redmine data?
- Can I use my own domain for Redmine Hosting?
- Can Redmine projects be public or private?
- Can I use SSH keys with standard Redmine Hosting plans?
- Can I use the Redmine REST API?
- Can I adjust the look and feel of Redmine?
- Can I customize the email sender in Redmine?
Redmine Hosting
Manage your hosted Redmine with confidence
Discover how to keep repositories, emails and plugins running smoothly on our German hosting platform.
Where is Redmine hosted?
Redmine Hosting by SaaS-Secure is operated exclusively in Germany, in German data centers.
Why use Redmine as a hosted solution?
Redmine is powerful and flexible, but operating it yourself requires server administration, updates, backups and monitoring. SaaS-Secure provides managed Redmine Hosting from Germany so teams can focus on project management, issue tracking and software development instead of server operation.
Can I install Redmine plugins?
Selected and compatible Redmine plugins can be installed directly through the customer center. Additional plugins can be checked on request. See the Redmine plugin installation guide for the customer center workflow.
Can Redmine create and update tickets by email?
Yes. With the integrated Email-to-Issue service, Redmine tickets can be created and updated directly by email. This is useful for support, service and project teams that work with email-based workflows. Learn more in the Email-to-Issue guide.
Does Redmine support SVN and Git?
Yes. Redmine can be used together with SVN and Git repositories. SaaS-Secure provides Redmine Hosting and version control hosting from one provider. You can also read the SVN and Git access guides: SVN access and Git access.
Can SaaS-Secure migrate my existing Redmine?
Yes. Migration support is available on request and may include database, files, attachments, SVN/Git repositories and domain transition, depending on the existing system. Request migration support to discuss the source system.
Can SaaS-Secure migrate from TRAC to Redmine?
Migration from TRAC can be checked on request. Depending on the source system, tickets, wiki content and SVN repositories may be part of the migration scope. Contact support with details about the existing TRAC installation.
Is the free plan suitable for productive teams?
The free plan is intended for tests and small evaluations. Productive teams should use one of the paid Redmine Hosting packages.
Can I download a backup of my Redmine data?
Yes. Backup and restore options are part of the managed hosting service. You can also use the customer center to download a Redmine backup.
How secure is my Redmine data?
Redmine Hosting is operated in German data centers. Customer environments are separated, access is protected, connections are secured with SSL/HTTPS where configured, and backups are created regularly.
Can I use my own domain for Redmine Hosting?
Yes. Your Redmine instance can be operated with your own domain and SSL. The customer center guide explains how to add a domain alias for Redmine.
Can Redmine projects be public or private?
Yes. When you create a project in Redmine, you can decide whether the project is public or private.
Can I use SSH keys with standard Redmine Hosting plans?
In the standard Redmine Hosting plans it is not possible to use SSH keys.
Can I use the Redmine REST API?
Yes. In Redmine Hosting, you have admin access and can activate the REST API. The mobile access guide explains how to activate the API and get a user key: Redmine Hosting on your phone.
Can I adjust the look and feel of Redmine?
A compatible Custom CSS plugin can be used for styling changes when available for your hosted Redmine instance. The plugin can be installed through the customer center if it is listed for your plan. See the Custom CSS plugin guide.
Can I customize the email sender in Redmine?
Yes. Email sender settings and SPF configuration can help improve delivery of Redmine notifications. See the guide for customizing the Redmine email sender and SPF record.
Need more context?
Every answer links to the customer center or documentation so you can implement it without delays.
- Backups, restores & maintenance windows
- SVN/Git access and SSH limitations
- Email fetching, notifications & SPF
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